Terms & Conditions β ToyNest
Welcome to ToyNest! By using our website and placing an order, you agree to our Terms & Conditions. Please read them carefully to ensure a smooth and safe shopping experience.
1. π§Έ General Terms
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ToyNest is an online toy store offering educational, fun, and creative toys across Pakistan.
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By placing an order, you confirm that you are 18 years or older or have the consent of a parent or guardian.
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We reserve the right to update or modify these terms at any time without prior notice.
2. π Ordering & Payments
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Orders can be placed via our official website or through WhatsApp.
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All orders are processed shortly after confirmation.
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We accept Cash on Delivery (COD) and bank transfers where applicable.
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Once your order is confirmed, cancellations are not accepted unless approved by our support team.
3. π Shipping & Delivery
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Standard delivery time is 3β5 business days across Pakistan.
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Delivery is freeΒ on Orders Over Rs. 4,999.
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Once shipped, youβll receive a tracking number via WhatsApp.
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Delays may occur due to holidays, weather conditions, or other unforeseen issues.
4. π Returns & Refunds
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You may return or exchange your product within 7 days if it's unused and in its original condition.
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Refunds are issued as store credit or bank transfer (COD orders eligible for store credit only).
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Items like plush toys, opened packages, or personal-use items cannot be returned due to hygiene and safety reasons.
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Return shipping charges are the customerβs responsibility, unless the product is incorrect or defective.
5. π§ Product Quality & Warranty
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All toys are checked and tested before shipment.
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If you receive a defective item, please reach out immediately β weβll do our best to resolve it quickly.
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ToyNest is not liable for any damage caused by misuse or improper handling of products.
6. π Privacy & Communication
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We respect your privacy and only use your personal details to process orders and communicate updates.
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By placing an order, you agree to receive WhatsApp, email, or SMS notifications related to your purchase.
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For full privacy details, please refer to our Privacy Policy.
7. π« Fraud Prevention & Site Use
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We reserve the right to cancel any order if fraud or suspicious activity is detected.
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Any misuse of our website or false claims will result in necessary legal action.
8. π Contact Us
If you have any questions, feel free to contact us:
π§ Email: toynest6@gmail.com